Author(s): Julia Balzer Riley

Nursing Leadership

This essential resource takes a uniquely practical and personal approach to the demands of today's nursing practice, providing extensive examples, exercises, and techniques to help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. Outstanding features: NEW! Emphasis on the holistic self-care of the nurse includes Self-Care Nudge content in the narrative and new Simplify and Deeper boxes. NEW! Case studies for the Next-Generation NCLEX® in relevant challenge you to apply clinical judgment to nursing communication scenarios. NEW! Three new appendices provide mapping of the AACN® Essentials to the text, a holistic self-care assessment, and the answer key for Next-Generation NCLEX® case studies. REVISED! Chapter updates include practical strategies to convey and sustain caring in digital settings in the Navigating the Expanding World of Digital Communication chapter and discussions on Watson's Caring Theory in the Caring Communications with Clients and Colleagues whose Behaviors are Challenging chapter. Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, providing moments of relief from serious topics and revealing "a-ha" moments when theory becomes linked to practice.