Social Work

Case Management provides students and practitioners with the essential values, theory, knowledge and skills for excellent practice. The book discusses how practitioners and service users act together as partners to deliver person-directed and culturally competent practice. The second edition offers an in-depth view of case management, with case studies contributed from experienced practitioners, practice tips and reflective questions assisting the reader to relate the theory to practical situations. The book addresses the complexity of people's circumstances and the system of services, and the support required to address these issues. A well-respected Australian author team shares their expertise in specific chapters on ageing, child welfare, homelessness, mental health, refugees, rehabilitation and youth support, and examines emerging policies and programs across the social work and human services sector. New to this Edition: New chapter reflecting developing issues in community practice: Chapter 6: Cultural Diversity and Competence: A Culturally Responsive Approach, Chapter 15: Ageing in Community: Consumer Directed Care, Chapter 18: Case Management in Child Protection: Challenges, Complexities and Possibilities, Chapter 19: Cognitive Disability and Complex Support Needs: Challenges in the National Disability Insurance Scheme, Chapter 20: Our Safe Place: Community Responses to Koori Youth Violence, Chapter 21: New Land New Home: Working with Refugee Survivors of Torture and Trauma, Chapter 22: Case Management, Research Evidence, and Homelessness Services, Margin notes signpost key topics across chapters. Book jacket.